Frequently Asked Questions
Here are some frequently asked questions to help you with your shopping experience at Poddor. If you have any additional questions, feel free to contact us.
To place an order, browse our website and select the items you wish to purchase. Add them to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, then confirm your order.
Once your order has been shipped, you will receive an email with a tracking number. You can track your order status using the Order Tracking page on our website.
We accept various payment methods, including major credit cards and PayPal. You can select your preferred payment method during the checkout process.
You can return items within 30 days of delivery. We offer free return shipping and do not charge restocking fees. For more details, please review our Return and Refund Policy.
Orders are typically processed within 1-2 business days. Delivery usually takes 4-6 business days after processing. Shipping times may vary based on your location and other factors.
Currently, we only ship within the United States. We do not offer international shipping at this time.
You can contact our customer service team via email at Contact@poddor.com or by phone at +1 (706) 533-0541. Our address is 250 Maple St, Burlington, IA 52601, United States
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To update your account information, log in to your account on our website and make the necessary changes in your profile settings.
If you receive a damaged or incorrect item, please contact our customer service team immediately. We will assist you in resolving the issue and arranging a replacement or refund if necessary.
To unsubscribe from our email list, click the "unsubscribe" link at the bottom of any email we have sent you, or contact our customer service team for assistance.